If you are seeing problems with your devices reporting with an expired license please reach out to support via email (support@faronics.com) or through the support portal (https://support.faronics.com) and we will be happy to assist further.
Service Disruption - October 19, 2026
We have been made aware of reports from some customers indicating that their devices are reporting to the Deep Freeze Cloud with an expired license status. Our developers have investigated and addresses an issue that was impacting one of our server instances and we believe that this issue is now resolved.