When attempting to install Deep Freeze Mac or Faronics Insight on a macOS device running the latest release of macOS Sequoia, Tahoe, and Golden Gate some customers may see an issue where specific steps of the installation process are skipped.

This issue can occur when the installer package is run from within the DMG file used to distribute the installer. This can result in the users not being prompted to configure the license key for the product or to configure other settings that may be required for the normal functionality of the software.

To work around this issue copy the installer package out of the DMG file onto the local disk and run the installer from the local disk, not from within the DMG file.