How do I get support for Faronics Products?

Faronics provides toll free technical support via phone at the following numbers;

  • Telephone (USA/Canada): 1-800-943-6422 x 1
  • Telephone (International): +1-604-637-3333 x 1

Support can be reached via email to;

  • support@faronics.com

Additionally FAQ's and the status of current support tickets can be checked on the Faronics Portal at support.faronics.com


The support department is available from 7am - 5pm Pacific Time, Monday through Friday.