Installing Data Igloo fails with error 2737 indicating that VBScript is not accessible.

Problem

During the installation of Data Igloo you run into a error 2738 indicating that the product could not access the VBScript runtime during the installation process.

Issue

Data Igloo does make use of the VBScript runtime on client devices during installation and this runtime must be enabled for the product to function. Microsoft has announced that this feature will be being deprecated sometime in 2027 with the feature eventually being retired from Windows at some later date. Microsoft has posted information regarding this transition here; 


Resolution

At this time customers will need to ensure that the VBScript functionality is enabled on devices that they want to run Data Igloo on.