Knowledgebase
Why Is My License Key Invalid?
Posted by on 02 March 2011 02:33 AM

License keys for Faronics Products are specific to the version of the software that is being installed and will only function for the release that they where generated for and any previous release.

For example, a license key for Deep Freeze 7.2 will work on the following versions of Deep Freeze;

  • Deep Freeze 7.2
  • Deep Freeze 7.1
  • Deep Freeze 7.0

The same key however will not work for any version of the software past 7.2, including point releases such as 7.21.

License keys for each product are automatically generated and issued to customers who have a valid maintinance package at the time that the updated version of the software is released and can be retrieved from the Faronics web site. If you require assistance in retrieving your license information please feel free to contact support for assistance.

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