Knowledgebase: Deep Freeze
Deep Freeze 7.30 upgrade instructions
Posted by on 08 March 2012 05:59 PM
Provided that you are running a recent version of Deep Freeze newer|
than 6.3 the update procedure is as listed below. If you are running
an older version of Deep Freeze, or are running Deep Freeze
Professional please contact the support team for assistance in
Please note that this process requires the customization code to be
known, if you do not have your customization code do not proceed with
the upgrade process.
Updating the installed copy of Deep Freeze consists of two steps:
* Step 1 - Update the administrative tools.
* Step 2 - Update the client workstations.
STEP 1 - UPDATING THE ADMINISTRATIVE TOOLS.
The first step in getting the new version installed is to update the
administrative tools. To do this there are two options, the first is
an attended installation that users can step through by simply running
the installation file downloaded from the Faronics website.
This first method updates the Configuration Administrator and the
Enterprise Console but will not update any previously created
installation packages or configuration files (RDX files) to the newer
version. These files will need to be opened and re-saved from the
updated configuration administrator to complete the upgrade process.
The second method is to run the install package downloaded from the
web with the following command line switches:
\DFEnt.EXE /update="customizationcode" dfupdate.log_
*note DFEnt 7.30 installer name is "Deep_Freeze_Ent_Installer.exe"
\Deep_Freeze_Ent_Installer.exe /update="customizationcode" dfupdate.log_
This command will automatically install the updated Configuration
Administrator and Enterprise Console and will update the workstation
installation files located in the default Install Programs folder to
the latest version.
The "customizationcode" is the customization code used during the
original installation of the Deep Freeze product. If this code is not
available the update cannot proceed. It is recommended that the
Customization Code be placed within quotes when running the command to
ensure that any special characters are not missed when running the
STEP 2 - UPDATING THE CLIENT WORKSTATIONS.
Once the Configuration Administrator and the Enterprise Console are
updated the next step is to push an updated version of the Deep Freeze
client software to the workstations.
There are two ways to update the workstations; the recommended method
is to use the Update Deep Freeze action in the Deep Freeze Enterprise
Console. When workstations are selected and the Update Deep Freeze
icon is clicked the users will be prompted for an installation
package, administrators should select any updated installation package
and click ok. This will push an updated installation to the
workstation without changing the configuration of the client
If the configuration needs to be changed on the client workstations,
or the workstations are running an older version of the client
software the recommended process for updating the client workstations
* Thaw the workstation.
* Uninstall Deep Freeze, leaving the workstation seed.
* Install the updated Deep Freeze client.
This general process is the same if the update is performed using the
Deep Freeze Enterprise Console, or Faronics Core. Please note that
either update process will reboot the computer a total of three times
during the upgrade.
More detailed instructions on the individual steps can be found in
the Deep Freeze User guide, and the Faronics Core user guide available
on the Faronics website .
Faronics Support Engineer
Simplifying Computer Management
Connect http:// www.faronics.com/getsocial
Faronics Technologies, Inc.
Intelligent Utilities for Absolute Control