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Deep Freeze 8.12 Released
Posted by Adam Zilliax on 31 July 2014 03:23 AM

The Faronics team is happy to announce the availability of Deep Freeze Enterprise 8.12.

 This version includes a number of important bug fixes including one that addresses many cases where an error will appear indicating a “List index out of bounds” error in the Enterprise Console. Our full release notes can be found here:

Customers with a valid maintenance package can download the updated version of the software from our Faronics Labs site or the Faronics website at


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OSX Yosemite Public Beta & Deep Freeze Support
Posted by Adam Zilliax on 26 July 2014 12:21 AM

As many of our customers are aware Apple has recently released a beta version of OS X Yosemite for public download and trial.

At this time the currently released versions of Deep Freeze do not yet support installation on OS X Yosemite and will block themselves from being installed to avoid issues on the system.

If you have Deep Freeze installed and then you subsequently upgrade to Yosemite with Deep Freeze is installed the Deep Freeze product will not properly function as it appears that the current beta of the demo converts the disks on the system into a Core Storage volume during the installation process. This results in Deep Freeze being unable to read its configuration file and will result in the Deep Freeze icon being replaced by a question mark in the menu bar.

Once we have a version of Deep Freeze that can support installation on OS X Yosemite notification will be posted on the support portal. 

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Insight 7.8 now available.
Posted by Adam Zilliax on 15 July 2014 04:08 AM

Faronics is happy to announce the release of Insight 7.8

New enhancements include:

  •   Support for Insight Student on Google Chromebooks for Intel and ARM hardware.
  •   Assessment Mode allows the Teacher to put all of the Student computers into a 'locked down' state when Students take Assessment tests on their computers.
  •   Wireless Tampering prevention via SSID Limitation to ensure that the machine connects only to the required school’s wireless network when available. 
  •   Auto Update all Windows and Apple-Mac students to the same version of Insight software.
  •   New Universal iOS Teacher Assistant application for iPhone and iPad.
  •   Limit Web feature now supported for Chrome browser on Mac OS.
  •   All Keystroke Alerts and Questions from Students to Teachers can now be logged.

Detailed Release Notes can be found here

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Faronics Core 3.81 Now Available
Posted by Adam Zilliax on 27 June 2014 11:41 PM
Today we released a hotfix version of Core Console that addresses 13 issues.
3 important ones to note:
  • Resolved issues where it was not possible to run batch files through Remote launch Task on a computer with Deep Freeze in Frozen mode.
  • Resolved an issue where Faronics Core Console was unable to perform certain WINSelect actions.
  • Resolved an issue where computers were not updating the status information automatically.

Full release notes can be found here:


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Hours of Operation - Independence Day
Posted by Adam Zilliax on 26 June 2014 05:22 AM

The Faronics Support team will be operating with reduced staffing on July 4th and will be closing the office at 12:00 noon for the Independence Day holiday in the US. The support team will resume normal operations on July 7th.


As well the team will be operating with reduced staff on July 1st in recogintion of the Canada Day federal holiday.

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