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Deep Freeze 8.22 released.
Posted by Adam Zilliax on 01 April 2015 11:20 PM

Faronics has released a hotfix that addresses some important issues for Deep Freeze Enterprise customers:

  •          Issue where Deep Freeze workstations were randomly displayed as offline when the service terminated unexpectedly.
  •          Resolved an issue where Deep Freeze Console gave wrong status of Anti-Virus when the computers were powered off.
  •          Duplicate computers displaying for the Computers and Deep Freeze On Demand pages in Deep Freeze Cloud

Full release notes can be found here:

This is a recommended update for all customers running Deep Freeze Enterprise. If you require assistance in getting the update deployed please feel free to reach out to us at 800-943-6422 x 1 to speak to a member of the support team.

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Connectivity issues with Deep Freeze Cloud - Update Now Resolved.
Posted by Adam Zilliax on 24 January 2015 12:17 AM

At this time we are experiencing some issues with the Deep Freeze Cloud Service. Our operations team is working to resolve this issue and we will post a update as soon as they update us on the status of the issue.


Update 9:18am (Pacific Time): Our team is still working through the issues however the site is operational, there may be intermittent interruptions while some of the site components are being worked on but we are trying to minimize the need for downtime while resolving this issue.


Update: 11:17am (Pacific Time): The issue has been resovled and normal operations should be restored, if you notice any issues please contact for help.


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Deep Freeze Mac 5.91 Released
Posted by Adam Zilliax on 31 December 2014 12:40 AM

Faronics is happy to announce the release of Deep Freeze Mac 5.91. This release is a maintenance release and introduces a fix for customers who have been seeing problems with workstations bound to an Active Directory domain not retaining the domain binding.

The updated version can be downloaded both from and from our Faronics Labs customer portal. Release notes for this version can be found here;

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Holiday Hours - Faronics Support Team
Posted by Adam Zilliax on 23 December 2014 01:55 AM

We are posting this to update customers regarding our hours over the holiday season;

  • December 24th, 2014 - Our offices will be running reduced staff and will be closed by 3:00pm Pacific Time.
  • December 25th, 2014 - Faronics Offices are closed.
  • December 26th, 2014 - Our offices will be running reduced staff and will be closed by 3:00pm Pacific Time.
  • December 31st, 2014 - Our offices will be running reduced staff and will be closed by 3:00pm Pacific Time.
  • January 1st, 2014 - Faronics Offices are closed.




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Site Maintenance - Friday November 28th to Sunday November 30th
Posted by Adam Zilliax on 25 November 2014 07:56 AM

First off Faronics would like to wish a Happy Thanksgiving to all our US Customers, we hope that you have a fanstasic holiday!


As well we wanted to inform all our customers that we will be performing some routine maintenance on some of our servers starting Friday November 28th at 5:00pm (PST), we expect this to finish no later than Sunday November 30th at 5:00pm (PST). During this timeframe please be aware that the Faronics Labs services (product downloads, licenses, license activation) and our "Check For Updates" Services in the products may not function during this time.

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